CapturingGoogle Meet · pilot
John Sereno14:22
"We don't need this right now. Our budget is committed through Q3."
Captures the transcript available in your browser. No bot joins the call.
The recorder built for sales teams
Your conversations are only as valuable as what you remember and do next.
HiVayne records your sales conversations, captures cited notes, remembers buyer context, tracks commitments and timing, and prepares your next move with Pulse.
- 10 meetings every month at no cost
- Nothing sends without your approval
- Google Meet capture in pilot
1Capture the conversation
Sales calls, demos, renewals
Acme Manufacturing
John Sereno· VP Operations
REC
2Build relationship memory
Cited notes & buyer context
Acme Manufacturing
OverviewPeopleTimelineNotes
Key context
- Modernizing manufacturing systems
- Q4 planning underway
- Budget approved
- Technical evaluation phase
Recent commitments
- Share architecture brief by Aug 5
- Introduce references by Aug 12
PULSEAI relationship intelligence
- Understands the conversation
- Remembers what matters
- Tracks changes and timing
- Connects account signals
- Surfaces what to do next
3Recommend the next move
Actionable and timelyRecommended next move
Send the architecture brief and confirm Acme's Q4 timeline.
High impactTiming: This weekOwner: You
- Cited meeting intelligence5 key points with citations
- Follow-up readyEmail draft · Agenda · Next steps
- Who needs attention today2 accounts · 1 at risk
- Changes and riskNew leadership role · Budget timing
HiVayne records the conversation→remembers what matters→watches the relationship→prepares the next move
Built to work where your team works
Google Meet
Zoom
Microsoft Teams
Gmail
Google Calendar
Salesforce
HubSpot
LinkedIn
Company news & account signals
Google Meet capture in pilot · uploaded transcripts available · email, calendar, and CRM connections planned.
After the meeting, HiVayne keeps working
RecordCapture the conversation and exact evidence.
RememberStore context, commitments, timing, and history.
ResearchAdd company, role, hiring, and account signals.
WatchKeep up with account changes, timing, and re-engagement.
EvaluateSurface momentum, risk, and who needs attention.
PrepareCreate the grounded next move and follow-up.
Meet Pulse
Your meetings become answers, not just notes.
Pulse connects the conversation with relationship history, email, CRM, calendar, and account signals to explain what changed, who needs attention, and what should happen next.
HiVayne RecorderCaptures the speaker, exact words, commitments, timing, and next steps.
Built to connect
- Email history
- Calendar
- CRM
- Account news
- Job listings
- Previous conversations
H
PulseRelationship intelligence inside HiVayne
Pulse's summary
No active project today. Budget is committed through Q3, but John named Q4 planning as the return window and asked for the modernization brief.
1 decision1 action item3 commitments tracked
"Our budget is committed through Q3. Come back when we start Q4 planning."Discovery · Mar 4 · 18:40
Prepared follow-up
Send the promised modernization brief before asking for another meeting.
"Hi John, ahead of Q4 planning here's the Rockwell architecture brief I promised, given the Dayton line cannot go down during modernization…"Draft · grounded in Discovery · Mar 4
You: What did I promise John?
Pulse: You committed to sending the Rockwell modernization brief. It remains open.
"Before we wrap, I'll send the Rockwell modernization write-up tomorrow."Discovery · Mar 4 · 31:07
Today
John Sereno — Ready to engage. Q4 planning begins next week, you still owe the modernization brief, and Acme opened a new manufacturing-systems role.
Ready to engageSend the brief and ask whether the new leader will join planning.
Changes and risk
Acme opened a Director of Manufacturing Systems role. This may be connected to the modernization initiative John described.
Recommended: ask whether the new leader will own the Q4 modernization work.
A recorder that keeps going
Most recorders stop at the summary. HiVayne manages the relationship.
HiVayne captures the conversation like a world-class recorder, then helps every seller before, during, right after, and between meetings.
Meeting
Transcript
Summary
Ordinary recorders stop here
Commitments & timing
Relationship updated
Pulse watching
Next move
Before the meetingWalk in prepared
- Account research and company news
- Leadership changes and relevant job listings
- Previous conversation context
- Open commitments you owe
- Stakeholders and known constraints
- Suggested questions to ask
During the meetingCapture what actually happened
- Browser-based capture, no bot joins
- Speaker-aware transcript and exact quotes
- Key moments and decisions
- Questions, objections, and constraints
- Seller and prospect commitments
- Timing windows that get named
Right afterFollow-up, done for you to review
- Cited summary
- Action items and owners
- A prepared follow-up draft
- CRM-ready notes
- Relationship updated automatically
- Clear ownership of next steps
Pulse writes the cited summary and the follow-up draft. You review before anything is sent.
Between meetingsThe part ordinary recorders miss
- Timing-window reminders
- Overdue commitments
- Silence and renewed engagement
- Account news, hiring, and role changes
- Relationship risk
- The recommended next move
Pulse keeps watching after the meeting ends, and tells you the moment a relationship needs you again. This is what separates HiVayne from an ordinary recorder.
The money lost in the middle
You're not just losing deals at the start or finish. You're losing them in the middle.
Sales teams are good at starting conversations and closing active opportunities. The space between gets neglected. Follow-ups slip, promises are forgotten, timing windows pass, and warm relationships go cold while competitors stay top of mind.
Important conversations disappear into notes
Humans cannot monitor every promise, change, and timing window
Prospects go cold while competitors stay top of mind
HiVayne keeps working after the meeting — so conversations become memory, signals become timing, and timing becomes the next move.
JS
John SerenoVP Operations · Acme Manufacturing
Ready to engage
Why now
Q4 planning has arrived. The modernization brief is still owed.
Engagement has returned, and Acme has opened a new manufacturing-systems leadership role.
Recommended next moveSend the promised architecture brief and ask whether the new leader will participate in Q4 planning.
Why it matters now
Conversation evidence
Open seller commitment
Timing window
Account research
Company news
Email engagement
Relevant content
New leadership
Engagement increased
Q4 planning mentioned
Signals detected3 changes since last meeting
How it works
One relationship. Continuously understood.
HiVayne runs one loop on every relationship you have. Step through it.
Capture the conversation
Preserve the speaker, the exact words, and the moment they were said. Bring in email and calendar too.
John Sereno
"We don't need this right now. Our budget is committed through Q3."
Exact evidence, not a summary
Also ingested
- Meeting transcript
- Speaker attribution
- Email history
- Calendar activity
Google Meet capture is in pilot. Email and calendar connect as they roll out.
Organize the relationship
Every conversation becomes structured relationship context, not a wall of text.
The relationship model
- Person
- Account
- Conversations
- Commitments
- Objections
- Timing
- Stakeholders
- Evidence
- ObjectionBudget committed through Q3
- TimingQ4 planning, week of Oct 6
- CommitmentRockwell write-up promised
- ConstraintDayton line cannot go down
Research the account
HiVayne does not return generic company research. It connects an external change to what someone actually said.
Account signals
- Dayton facility expansion
- New VP Operations listing
- 3 data-engineering roles
- Executive change
- Industry event
Connected to the relationship
Account signalAcme is hiring a Director of Manufacturing Systems.
ContextJohn said the Dayton modernization cannot interrupt production.
Pulse's readThe new role may be connected to the modernization initiative.
ActionShare the Rockwell architecture brief; ask if the new leader joins Q4 planning.
Understand the whole relationship
Everything assembled into one clear read, with an explainable state instead of a number.
Relationship stateWaiting on timing · one promise overdue
- ObjectiveModernize three plants without downtime
- TimingQ4 planning, week of Oct 6
- ConstraintDayton line stays up
- Open commitmentRockwell write-up (214 days)
- StakeholdersJohn Sereno; Dana Whitfield (new)
- Risk71 days quiet
- EvidenceDiscovery · Mar 4; QBR · Jan 12
Watch for a reason to return
Pulse waits for a grounded change, instead of sending another generic sequence.
Pulse is watching
- Timing windows and overdue commitments
- Silence and email engagement
- Company news, hiring, and role changes
- New stakeholders and relevant content
Q4 planning begins next week
A grounded change fired. John moves back onto Today.
Act, with a human in control
Who to engage, why now, the evidence, and a prepared draft you review. Nothing sends itself.
Why now
Q4 planning begins next week, and your promised modernization write-up is still open.
Recommended next moveSend the write-up, then reconnect about the Dayton line.
Prepared draft
Dayton modernization planning
Hi John, ahead of Q4 planning I wanted to send the Rockwell architecture brief I promised, given the Dayton line cannot go down during modernization…
Conversation evidenceTimingCommitmentAccount news
Pulse prepares. You decide.
The HiVayne product
More than a recorder. Everything you need to manage the relationship.
HiVayne captures conversations, remembers buyer context, watches accounts for change, tracks commitments, finds relevant content, and prepares the next move.
RecorderCapture and finish the meeting work
John SerenoDiscovery · Mar 4
"Our budget is committed through Q3. Come back when we start Q4 planning."
- ObjectionBudget committed through Q3
- PainThree plants that don't share data
- StakeholderNew budget owner, not yet met
- CommitmentSend the modernization brief
Cited summary
No active project today; budget is committed through Q3. Return at Q4 planning.Discovery · Mar 4 · 18:40
Follow-up draft
Hi John, ahead of Q4 planning here's the Rockwell architecture brief I promised…
What it is
HiVayne Recorder captures the exact conversation and turns it into structured sales work ready for review.
What HiVayne connects
Speaker-aware transcriptPain & objectionsStakeholdersCommitmentsCRM-ready notes
What you get
CRM-ready notes and a follow-up draft after every call — nothing to write up by hand.
Relationship MemoryRemember everything across conversations
One continuous history · John Sereno · Acme
- QBRJan 12Named the Dayton uptime constraint
- DiscoveryMar 4Budget through Q3; return at Q4 planning
- What changedNowNew manufacturing-systems leader
- Buyer goalModernize three plants, no downtime
- TimingQ4 planning, week of Oct 6
- ObjectionBudget committed through Q3
- StakeholdersJohn; Dana Whitfield (new)
- EvidenceDiscovery · Mar 4; QBR · Jan 12
What it is
HiVayne connects every conversation into one relationship history, so your team never has to rebuild the context.
What HiVayne connects
Buyer goalsTimingObjectionsStakeholdersPast callsWhat changed
What you get
One relationship history any rep can pick up — SDR, AE, Account Manager, or CS.
PulseKnow who needs attention and why
JS
John SerenoVP Operations · Acme Manufacturing
Ready to engageWhy now
Q4 planning arrives next week, one promise is overdue, and Acme just added a manufacturing-systems leader. Send the brief and include the new leader.
MomentumRisingRiskOpen commitment
Evidence behind the recommendation
- Discovery · "come back at Q4 planning"
- Open commitment · modernization brief
- Account change · new leader
- Re-engagement · they replied
What it is
Pulse is the relationship intelligence inside HiVayne. It connects conversations, account activity, timing, commitments, and engagement to show who needs attention and what should happen next.
What HiVayne connects
ConversationsAccount activityTimingCommitmentsEngagement
What you get
A clear why-now and a recommended move, with the evidence behind it.
Research & SignalsSee what changes at the account
- Acme expands its Dayton facilityWhy it matters — touches John's non-negotiable: Dayton stays up.
- New Director of Manufacturing SystemsA new stakeholder may own the modernization budget.
- 3 analytics-engineering roles postedHiring signal that the initiative is expanding.
- They replied after a quiet stretchA timing window is opening.
What it is
HiVayne keeps track of account changes between conversations and connects them to what the buyer already told you.
What HiVayne connects
Company newsHiringLeadershipRole changesRe-engagementTiming windows
What you get
Real reasons to reach out — not a generic follow-up sequence.
CommitmentsNever lose what either side promised
You owe
Send the architecture brief
Share a customer story
Confirm the next meeting
They owe
Invite finance
Review requirements
Confirm Q4 timing
What it is
HiVayne separates seller and buyer commitments so promises don't disappear into meeting notes.
What HiVayne connects
OwnerSource conversationDue dateStatusEvidence
What you get
Nothing you promised — or they promised — gets forgotten.
Content & Follow-upFind the right thing to send
Matched to this relationship
Rockwell modernization brief
Why it matchesPlant modernization · Uptime constraint · Q4 planning
Uptime during modernization — customer story
Why it matchesDayton line stays up · Seller commitment
Drafted follow-up
Hi John, sharing the Rockwell brief and a customer story on modernizing without downtime…
What it is
HiVayne matches content to real buyer context and prepares a grounded follow-up for review.
What HiVayne connects
ArticlesCase studiesCustomer storiesYour uploaded content
What you get
The right thing to send, already drafted and ready to log to CRM.
TodayStart every day with the right priorities
4Need attention
7Timing windows
3At risk
1
John SerenoQ4 planning next week · brief overdue
Timing window2
Priya TanReplied to your case study yesterday
At risk3
Daniel ChoUsually re-engages this week
Role change4
Marcus ReyesHiring surge in manufacturing
Ready to engageWhat it is
Today ranks relationships using timing, engagement, commitments, account changes, and risk, so sellers know where to focus.
What HiVayne connects
TimingEngagementCommitmentsAccount changesRisk
What you get
A prioritized day — who needs you, why now, and the next step.
A relationship in motion
One conversation starts it. HiVayne keeps it moving.
The same relationship, from the first call to the right next move — no promise, change, or timing window dropped.
Mar 4Discovery callBudget committed through Q3
Mar 4Commitment capturedSend the architecture brief
+31 daysQuiet periodNo engagement
AugAccount changeNew manufacturing-systems leader
This weekTiming windowQ4 planning beginsActive now
This weekThey reconnectReplied after the quiet stretch
NowPulse recommendationSend the promised brief and include the new leader
Pulse prepares.
You stay in control.
HiVayne drafts the move and shows its reasoning. You decide what happens.
Nothing sends without approvalPulse prepares drafts and recommendations; a person reviews and acts.
Recommendations include supporting evidenceEvery move traces to the conversation, commitment, or signal behind it.
Relationship data stays privateSeparated by workspace, never sold, and removable on request.
HiVayne Recorder
Start with HiVayne Recorder.
Start with HiVayne Recorder.
Connect the systems that complete the relationship.
HiVayne Recorder is the fastest way to turn a live conversation into relationship intelligence. Connect email, calendar, CRM, and account signals to complete the picture.
Google Meet browser capture · in pilotSummaryNo active project today. Budget committed through Q3.
TimingQ4 planning begins the week of Oct 6
Seller commitmentSend the Rockwell modernization write-up
Every line cited to the moment it was said
JS
John SerenoAcme Manufacturing
- 1 timing signal added
- 1 commitment still open
- Pulse watching Q4 planning
Ready for Today
Other recorders tell you what happened.
HiVayne carries it into the relationship.
10 meetings every month · Nothing sends without your approval · Google Meet capture in pilot
Already have past conversations? Import them into the relationship. Uploaded transcripts are supported for migration and occasional coverage.
One relationship. Every team.
Different roles need different answers. HiVayne keeps them working from the same relationship.
Sales, Customer Success, Account Management, Marketing, and leadership all touch the same customers for different reasons. HiVayne turns conversations, email, research, timing, commitments, and external signals into one shared intelligence layer, then gives each role the context and recommendations it needs.
What HiVayne gives Sales
- Remembers pain, objections, constraints, and timing
- Tracks seller and prospect commitments
- Watches for a grounded reason to re-engage
- Finds relevant news, hiring, and account signals
- Ranks who needs attention, and prepares outreach
Example Pulse output
Ready to engage
Why now
Q4 planning begins next week, the modernization brief is still owed, and Acme opened a manufacturing-systems leadership role.
Recommended next move
Send the promised brief and ask whether the new leader will join planning.
Outcome
Less time reconstructing conversations, more time returning with a relevant reason.
Fewer forgotten follow-ups, better timing, stronger multi-threading, and more relationships preserved between active buying cycles.
What HiVayne gives Customer Success
- Preserves what was promised during the sale
- Carries implementation expectations forward
- Surfaces unresolved friction and concerns
- Tracks adoption risk and stakeholder changes
- Keeps CS from restarting discovery
Example Pulse output
Watch closely
Risk
The customer expected executive reporting during implementation, but it is missing from the current success plan.
Recommended next move
Confirm the reporting expectation before the next milestone review.
Outcome
CS enters already understanding what matters, what was promised, and where trust could break.
Faster onboarding, fewer expectation gaps, earlier risk detection, and more informed conversations.
What HiVayne gives Account Management
- Connects usage to the original business problem
- Preserves renewal drivers and value gaps
- Tracks stakeholder influence and change
- Identifies expansion signals across sources
- Prepares evidence-backed renewal and expansion moves
Example Pulse output
Expansion signal
What changed
Acme opened three analytics-engineering roles and announced a second production facility.
Relationship context
The original team cited limited reporting capacity as a barrier.
Recommended next move
Validate whether the new hiring plan changes the scope of the original initiative.
Outcome
AMs see where value is growing, where confidence is slipping, and where an expansion conversation is becoming credible.
Better renewals, stronger expansion timing, less reactive account planning, and smoother ownership changes.
What HiVayne gives Marketing
- Aggregates real buyer language from conversations
- Finds repeated pains, objections, and buying triggers
- Identifies content gaps from what sellers keep needing
- Matches events and campaigns to relevant relationships
- Turns conversations into grounded Voice-of-Customer insight
Example Pulse output
Emerging buyer theme
What HiVayne noticed
Seven manufacturing conversations mentioned downtime risk during modernization.
Content opportunity
An architecture guide on modernizing without production disruption.
Best audience
Operations and data leaders with active plant-expansion signals.
Outcome
Marketing stops guessing what buyers care about and builds from what customers are actually saying.
Sharper messaging, more relevant content, better event targeting, stronger enablement, and clearer product-market feedback.
What HiVayne gives Leadership
- Shows relationship risk across the book of business
- Reveals weak timing, commitments, and coverage
- Surfaces important relationships being neglected
- Preserves context when employees leave
- Provides the evidence behind recommendations
Example Pulse output
Portfolio risk
What changed
Nine strategic relationships have had no meaningful engagement in over 45 days.
Common pattern
Six contain unresolved seller commitments.
Recommended action
Review the highest-value relationships with overdue commitments before the next forecast call.
Outcome
Leaders see relationship health without relying only on CRM stages, rep memory, or retrospective forecasts.
Better coaching, cleaner handoffs, earlier intervention, stronger forecasts, and less knowledge lost when people move.
HiVayne relationship intelligence layer
One intelligence layer underneath every team.
Conversation evidenceEmail & calendarAccount researchRelationship memoryStakeholders & commitmentsTiming & riskExternal signalsPulse recommendationsPrepared actions
Each role sees what it needs, but the underlying relationship does not reset. HiVayne preserves the evidence, context, decisions, and history across the entire customer lifecycle.
The customer should never have to teach your company the same relationship twice.
Pricing
Start with the recorder. Add intelligence as you grow.
Record meetings for free, automate the work afterward, build continuous relationship memory, or let Pulse monitor and prioritize what happens next.
RecordCapture every conversation
Finish the workNotes, summaries, and follow-ups, handled for you
RememberRelationship memory keeps you in context
Know what to do nextPulse surfaces what matters and why now
$0
Up to 10 meetings per month
Record and summarize your meetings so you never miss what matters.
- Google Meet browser capture (in pilot)
- Speaker-aware transcript
- Meeting summary
- Action items
- Upload or bring a transcript
- Limited meeting history
$20/user/month
Unlimited meetings
Automate the work after every call so you can move forward faster.
- Everything in Free
- Unlimited meetings
- Advanced summaries
- Pain, objections, stakeholders, timing
- Commitments and action items
- CRM-ready notes
- Follow-up email drafts
- Calendar connection
- Search across your meetings
- Export and copy workflows
$49/user/month
Everything in Recorder Pro, plus:
Remember the relationship and stay in context across every conversation.
- Cross-conversation memory
- Relationship timelines
- Buyer context and history
- Open commitments tracking
- Timing windows and reminders
- Gmail & Calendar context
- Account research and insights
- Relevant content matching
- Automatic relationship updates
- Connect 1 CRM (Salesforce or HubSpot)
$79/user/month
Everything in Relationship Intelligence, plus:
Proactive prompts that show you who needs attention, why now, and what to do.
- Continuous relationship monitoring
- Who needs attention today
- Why now and what changed
- Recommended next best actions
- News, hiring, and role change alerts
- Re-engagement and timing signals
- Relationship health signals
- Relevant content recommendations
- Prepared follow-ups and CRM actions
- Multiple integrations and advanced rules
HiVayne Recorder is in pilot today. Recorder Pro, Relationship Intelligence, and Pulse are rolling out to early-access customers.
EnterpriseComing soon
Relationship intelligence for your entire revenue team — in the works.
Shared relationship intelligenceBuild collective memory across your team.
Team continuity & handoffsKeep every account moving forward.
Security & controlSSO, audit logs, retention, and admin controls — in development.
Custom integrations & workflowsAPIs, webhooks, custom objects, and more.
Dedicated success & supportOnboarding, training, and strategic guidance.
Built for teams that want to win together.
Coming soonYour data is privateWe never sell your data.
You're always in controlNothing sends without your approval.
Security & controlWorkspace isolation and human approval, always.
Works where you workGoogle Meet today; Gmail, Calendar, and CRM planned.
Start with the meeting you have today.
Record it with HiVayne or bring the transcript afterward. HiVayne carries the conversation into the relationship, researches the account, and tells you what to do next.
10 meetings every month at no cost · Nothing sends without your approval · Google Meet capture in pilot
Do not let another valuable relationship go quiet because the week got busy.